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Accessibility Statement

Digital Skills Academy is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Our Commitment

We believe that education should be accessible to everyone, regardless of ability or disability. Our commitment to accessibility includes:

• Providing equal access to information and functionality
• Ensuring our website and learning platforms are usable by people with disabilities
• Continuously improving accessibility through regular audits and updates
• Training our staff on accessibility best practices
• Working with students to provide reasonable accommodations

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Accessibility Features

Our website and learning platforms include the following accessibility features:

Navigation and Structure

• Logical heading structure for screen readers
• Skip navigation links for keyboard users
• Consistent navigation throughout the site
• Breadcrumb navigation where applicable
• Clear page titles and descriptions

Visual Design

• High contrast color schemes for better readability
• Scalable text that can be enlarged up to 200% without loss of functionality
• Alternative text for all images and graphics
• Clear focus indicators for interactive elements
• Consistent visual design and layout

Keyboard Navigation

• Full keyboard accessibility for all interactive elements
• Logical tab order throughout pages
• Visible focus indicators
• Keyboard shortcuts where appropriate

Content and Media

• Captions and transcripts for video content
• Audio descriptions where applicable
• Clear and simple language
• Structured content with proper headings
• Downloadable course materials in accessible formats

Assistive Technology Support

Our website is designed to work with assistive technologies, including:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Voice recognition software
• Screen magnification tools
• Alternative keyboards and pointing devices
• Browser accessibility features

Course Accommodations

We provide various accommodations for students with disabilities, including:

Learning Accommodations

• Extended time for assignments and exams
• Alternative format materials (large print, audio, digital)
• Flexible scheduling options
• One-on-one tutoring support
• Note-taking assistance

Technical Accommodations

• Screen reader compatible course materials
• Keyboard-only navigation options
• Adjustable playback speeds for video content
• High contrast display options
• Text-to-speech functionality

Third-Party Content

We work with third-party vendors to ensure their platforms and tools meet accessibility standards. When possible, we:

• Evaluate third-party tools for accessibility compliance
• Provide alternative formats when third-party content is not accessible
• Work with vendors to improve accessibility of their products
• Offer direct support when third-party tools present barriers

Ongoing Improvements

Accessibility is an ongoing effort. We regularly:

• Conduct accessibility audits of our website and platforms
• Test with real users, including people with disabilities
• Update content and features based on feedback
• Train staff on accessibility best practices
• Stay current with evolving accessibility standards

Known Issues and Limitations

While we strive for full accessibility, we acknowledge that some areas may need improvement:

• Some older course materials may not meet current accessibility standards
• Third-party embedded content may have accessibility limitations
• Complex interactive elements are continuously being improved

We are actively working to address these issues and welcome feedback on any accessibility barriers you encounter.

Feedback and Support

Response Time

We aim to respond to accessibility-related inquiries within 2 business days. For urgent accessibility needs, please call our main number and ask to speak with the Accessibility Coordinator.

Formal Complaint Process

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint with:

• Our internal Accessibility Review Board
• The Department of Education's Office for Civil Rights
• Your state's disability rights organization

Alternative Formats

This accessibility statement is available in alternative formats upon request, including:

• Large print
• Audio recording
• Braille
• Electronic text file

Regular Review

This accessibility statement is reviewed and updated regularly to reflect our current accessibility efforts and any changes to our services. We are committed to continuous improvement in accessibility.

Digital Skills Academy is committed to providing equal access to education for all students. We view accessibility not as a compliance requirement, but as a fundamental aspect of inclusive education.